IF YOU ARE NOT RECIEVING EMAIL UPDATES FROM OUR CLUB PLEASE READ!
1/14/10 All members that have either a Hot-Mail or MSN e-mail address will not be getting e-mail from JHA. I sent out two messages last night, this being one of them, and they all rejected on the Hot-Mail and MSN to those members that use the Hot-Mail or MSN addresses. This happened before and we got it resolved but it is going to take those members involved to straighten it out by complaining to their ISP.
Thank you Bob Parkman (JHA E-Mail)
10/07/09 TO ALL JHA MEMBERS, I AM GETTING COMPLAINTS ABOUT SOME PEOPLE NOT GETTING THE JHA E-MAIL. IF YOU ARE ON BELLSOUTH.NET AND HAVEN'T GONE TO THE NEW HOMEPAGE AS
DIRECTED BY AT&T (YOUR NEW ISP), THEN YOU MAY HAVE NOT BEEN NOTIFIED OF A SPAM FILTER CHANGE ON THE MAIL SERVER. ONE OF OUR MEMBERS, FRANCES MULLANE HAS KINDLY SUPPLIED A PROCEDURE TO CHECK TO SEE IF YOUR JHA MAIL HAS BEEN PUT IN THE SPAM FOLDER ON THE SERVER, AND HOW TO GET IT OUT, AND ALSO HOW TO PREVENT THE PROBLEM INTHE FUTURE. BOB PARKMAN (JHA E-MAIL)
Directions:
Close Outlook or whatever you normally use to get your ATT or Bellsouth e-mails.
Open a browser... Microsoft internet explorer or Firefox. Put ATT.net in the address line in the browser. You should get a page that looks a bit like Yahoo. Go to the mail icon; you will be asked to sign in. Do that using your normal ATT or Bellsouth e-mail address. The password is your password for your e-mail using outlook or outlook express.
You should be in a mail page and you will see there is a spam folder. If there is stuff in there... DON'T delete. But open the folder and look at what is in there... If there is a lot you need to go page by page and if you see stuff you want... not spam then check the box. Once you have checked all the boxes on the one page then go to MOVE at the top or bottom and select INBOX. Once you have all the good stuff in your in box you can delete the rest of the spam. I left it there and went back and found a few more. Go above that area and you will see SPAM and edit spam click on that. Now you get a page asking for tons of info but look on the LH column and you will see SPAM. Click on that and you now will see where you can tell it NOT to mess with Spam. The problem is it is putting spam and good stuff in the spam folder and it NEVER shows up in outlook or outlook express.
You can also try and find a page to complain about this.
If you are confused call 1 888 321-2375 and say it is an e-mail problem and make someone walk you through the process of doing what I just laid out. Then ask for the webpage to complain. This approach will cost them more money.
Bellsouth used to have "webmail". It just handled your mail online when needed. No advertizments... not tied to any websites like Yahoo. This whole AT&T Home Page is just an advertizing ploy and if it has screwed up your mail you need to cause them at least some of the inconvenience they caused you. I found 50 legitimate e-mails on there and many from JHA... If they see that it went to multiple receipients then they say it must be spam. AOL tried that years ago and lost a ton of people.
If you resolve it yourself... still call the number and tell them you need help finding the website to complain about the HomePage.
Frances Mullane
We have a real problem developing here. Anything sent with a web link in it is being
rejected by Hotmail.com. I don't have hotmail or MSN which apparently uses Hotmail.
so I don't know how to fix it. The flyer I sent had 2 weblinks on it.
I sent out welcome messages to new members and it of course has the JHA web link in it. It was rejected by Hotmail to all the members that are using Hotmail.com Members using hotmail will have to find a fix for this or will not get e-mail that contains a web-link.
